Since 2020, the COVID-19 pandemic had caused a major impact across the world. At Mi, we worked relentlessly to help prevent the spread of the virus, while also safeguarding the health and safety of our employees, customers, subcontractors, and suppliers during the pandemic. It is important for company in keeping our people safe while keeping the business running.
Technology Transformation: In-House Developed Contactless Temperature Scanning
Engeye Smart Gate System is Mi’s in-house development system with the objective to use technology as a strategy to control the spread of the COVID-19 through screening, restraining and diminution. Mi introduces and launch the in-house developed Engeye Smart Gate System in December 2020, replacing human to carry out contactless temperature scanning for employees, visitors, and customers. This has reduced the potential contact risk of having administrative staff to conduct the daily temperature scanning while contact tracing is made easy with logs of entry times and temperature readings
Government Compliance and Remote Work
In further efforts to curb spread of the COVID-19 infection at workplaces, work-from-home arrangement as per Malaysia government requirement has been implemented by phases. Since 13 January 2021 for 70% of our management employees during the movement control (MCO) period while 40% of our employees across Mi have been working from home remotely since 1 June 2021 during the full movement control (FMCO) period in compliance with the government effort of fighting COVID-19. We brought training and meetings online to support the continued development of our people in responding to this new paradigm. Our customers could contact us via our helpline and our dedicated customer service team are ready to support customers on situations that impacted by social distancing restrictions.
Keep Everyone Safe at Work
• Frequent surface sanitization
At Mi, cleaning and disinfecting surfaces is carried out with a minimum of three times a day or as often as determined is necessary on high-touch surfaces such as doorknobs, fingerprint access system, switches, remote controls etc while we continue routine cleaning and other housekeeping practices.
• Compulsory health declaration
Keeping everyone healthy and safe is also part of Mi main priority by communicating the new norms and SOP set at workplace. All our employees and subcontractors are compulsory to submit weekly health declaration form before entering our company premises. All visitors attending to the company premises for business purpose will need prior approval pre-registration.
• Dedicated Task Force Team & regular communications
We appointed Dedicated Task Force Team to perform daily line walks across the company premises in ensuring SOP compliance. To raise awareness and promoting safety prevention, we have put up general guidelines and guidance across our company premises to educate and alert all employees about changing outbreak conditions and implementation of infection prevention, infographic posters, memos, and email reminders.
• COVID-19 Emergency Response Protocol
COVID-19 Emergency Response Protocol is established to ensure that our Emergency Response Team (ERT) would react and perform investigation accordingly in the event of a suspected or confirmed case of COVID-19 is detected at work. Specific guidelines for returning to work, including after recovering from COVID-19 or having exposure to someone who has COVID-19 also provided to help employees safely return to work.
• Free in-house lunch & dinner during staggered break time
To prevent the spread of COVID-19, Mi has taken extra precautionary steps during this critical period with the lunch and dinner arrangement for employees as follow:
- All employees are compulsory to have free in-house lunch or own lunch box preparation or food delivery arrangement at Sky Oasis.
- Provided dinner for employees working overtime to reduce the risk of exposure to COVID-19.
- 1 meter between tables and limited number of pax per table to maintain social distancing in the dining area.
- Must sanitize hands before entering Sky Oasis.
- Dining table will be disinfected immediately after use.
Participation in Industry Immunization Program
To further protect our employees, Mi in collaboration with other industry players has participated in the noble program to support the community’s effort in achieving herd immunity under the expense of our Company.
Under the Public-Private Partnership COVID-19 Industry Immunization Program (PIKAS), a total of 227 recipients were vaccinated on 25th June 2021 for the first Sinovac vaccine dose and 16th July 2021 for the second Sinovac vaccine dose at Bukit Jawi Golf Resort. 166 recipients comprised of our Mi employees while 61 recipients comprised of our subcontractors.
As for the AstraZeneca vaccination, a total of 65 Mi employees were vaccinated under their own arrangement with the Special Committee on Ensuring Access To COVID-19 Vaccine Supply (JKJAV). As of report date, with a total of 260 Mi employees in Malaysia, 240 Mi employees, which is more than 92% of the total headcount in Malaysia, have been successfully vaccinated.
Mi also encourages our Mi employees abroad in China, Taiwan, Korea, US, Mexico and Singapore to be vaccinated in keeping them protected from COVID-19. As of report date, out of 368 Mi employees abroad, 159 Mi employees, which is about 43.2% of the total overseas headcount, have been successfully vaccinated.
Travel Restriction & Advisory
Mi Technovation has its subsidiaries and customers around the world including but not limited to China, Taiwan, Korea, Singapore, and US. The COVID-19 pandemic caused challenges for us to travel around the world to serve our customers as well as for business innovation.
While Mi continues to implement remote work and encourage online meetings, we have minimized travel and made business travel approvals more stringent from reviewing the travel request to continually monitor public information and assessing the safest routes of travels for our employees.
While travel to overseas is unavoidable, Mi ensures employees travel in a safe and protected condition by providing additional travel insurance with COVID-19 coverage for all employees who travel abroad with RM200,000 sum insured. Administrators of Mi conduct research to ensure the chosen flight route is safe and hotel arrangement is clean and convenient with medical facilities located nearby. Sufficient personal protection equipment such as sanitizer and face mask is provided to all travellers. In compliance with the government travel rules and regulations, travellers are required to undergo deep-throat PCR test 72 hours before departure or upon travellers arrival, depending on respective country requirement. All the necessary quarantine and PCR test as required by the local and destination country government are followed and complied accordingly at company expense.
All the travellers will be contacted to update the Company on their swab test results and health status throughout the travel duration. Upon their return to Malaysia, the HR department will follow up closely on their health status and swab test result after their return from quarantine to ensure the employees are safe to return to work in the office. Mi strives to continue in supporting and complying to the government efforts on travelling restrictions and rules to prevent the spread of COVID-19.
KEEP CALM & STAY SAFE